Specializing in complete solutions for 'commercial & industrial' design and construction of office warehouse buildings, canopies and modular mezzanine floors.

 

Continuous Improvement

  

Managing performance first requires measurement against fixed performance benchmarks so that the effects of management initiatives can be gauged, and ongoing improvements recognized.

We measure our performance against national standards and also set in-house standards, which are currently higher than the national standards.



Specifically we benchmark the following:


  • Client satisfaction in product
  • Client satisfaction in service
  • Defects on handover
  • Project cost predictability
  • Project time predictability
  • Safety